Travel Planning and Budgeting

Tiket.com is an Online Travel Agent from Indonesia. It is the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. The travel industry is bouncing back stronger after COVID-19. The travel ancillaries (addons) demand is increasing, especially for flight ancillaries. It is a good opportunity to explore how to sell more ancillaries on Tiket.com.

Travel Planning and Budgeting

Tiket.com is an Online Travel Agent from Indonesia. It is the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. The travel industry is bouncing back stronger after COVID-19. The travel ancillaries (addons) demand is increasing, especially for flight ancillaries. It is a good opportunity to explore how to sell more ancillaries on Tiket.com.

Travel Planning and Budgeting

Tiket.com is an Online Travel Agent from Indonesia. It is the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. The travel industry is bouncing back stronger after COVID-19. The travel ancillaries (addons) demand is increasing, especially for flight ancillaries. It is a good opportunity to explore how to sell more ancillaries on Tiket.com.

Travel Planning and Budgeting

Tiket.com is an Online Travel Agent from Indonesia. It is the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. The travel industry is bouncing back stronger after COVID-19. The travel ancillaries (addons) demand is increasing, especially for flight ancillaries. It is a good opportunity to explore how to sell more ancillaries on Tiket.com.

Client:

Study Case Tiket.com

Role:

UX Designer

Year:

2023

Client:

Study Case Tiket.com

Role:

UX Designer

Year:

2023

Client:

Study Case Tiket.com

Role:

UX Designer

Year:

2023

Client:

Study Case Tiket.com

Role:

UX Designer

Year:

2023

App for personal finance consists of two pages "Home and card details"
App for personal finance consists of two pages "Home and card details"

The Challenge

Problem

The user experiences difficulties when planning trips/vacations, so it often remains as mere talk. The user needs time to make calculations if they want to vacation or travel, thus frequently delaying their desire to vacation.


  • Not knowing the cost estimate

  • Lack of time to make a cost estimate

  • Not having savings for a vacation

  • Difficulty choosing the right destination

  • Difficulty in creating varied plans


Outcome

  • Creating an application that enables users to plan holiday or travel programs and know the cost estimates in one application.

  • Making cost estimates (total costs + unexpected costs) → estimating how much should be saved per month to achieve the target.

  • Being able to book directly (flight, hotel, car, etc.)

  • Being able to collect holiday costs in the application (auto-debit or transfer → holiday savings pocket in Blipay).

  • Being able to receive recommendations for the right destination


Goal

To enhance the user experience, making it easier for holiday or travel planning. Holidays no longer just become discourse. Not only as planning, users can be more confident in executing holiday

App home page with credit card and transactions
App home page with credit card and transactions

Process

Gathering Intentions

User

  • Getting the ease of making holiday plans

  • Users are more confident in realizing their vacation dreams or planning their trips

  • Making it easier for users to access


Business

  • Increasing transactions for flights, hotels, etc., because all purchases are made through one platform, tiket.com.

  • Improving Blipay features as a holiday savings pocket.



Design

  • Easy to make planning

  • Having clear information for budget estimates

  • Designing a pocket for holiday savings


Design Opportunity


How Might We

  • How to make planning easy?

  • How can one know the cost estimate for a vacation?

  • Can users save for the planning they have made?

  • Is it easy to get destination recommendations?

Solution

App home screen with the latest transactions
App home screen with the latest transactions

Let’s

work

together

I'm currently available for new work. Let me know if you're looking for a UX Designer | Product Designer. Let’s talk about the next big thing!

I'm currently available for new work. Let me know if you're looking for a UX Designer | Product Designer. Let’s talk about the next big thing!